California Unemployment Benefits - Quitting Your Job?I work in a corporate retail center where on a daily basis we handle clientele. There are instances where I've been verbally abused and threatened by customers and our management will not allow us to protect ourselves by asking the customers to cease or requesting to disconnect the service calls. Also when I ask help from management, I never get answers or assistance. I am told that we earn bonuses and then when we reach the criteria for them, I then am told that there's a reason why I qualify for it but was not specifically outlined before. When I did qualify for the bonuses, there'd be instances where they forgot to pay me and it took three pay cycles to correct my check. Also when it comes to recognition, when people send letters to the center - they are publicized. My peers even send them to management on my behalf if I didn't receive them directly and regardless of how management gets these praises, I'm not recognized. Also the person I report to likes to remind how I was hired two months before him but that he's above me. If I quit due to these circumstances and am able to provide documentation, am I entitled to unemployment? If so, how will it work? Also, my lunch had been often scheduled past the fifth hour and in California, I know this is not the standardized norm for companies for an eight hour shift. When I have issues needing assistance, management does not help me - including times I escalated to senior management. I left work crying once because I was so frustrated.
A Hunch
It's very doubtful that you would be eligible for unemployment.
You can quit and try to get it.
Or you can find a new job (yes, there are plenty of jobs available in California - there are currently 215 call center jobs posted on Monster).
Heather
Quit only if you have 2-3 years of living expenses saved and you do not need the income from a job. Your likelihood of qualifying for unemployment if you quit is slim to remote. Working in a corporate retail center is challenging and stressful but it's part of the job. When you quit, resign or voluntarily abandon your job you are making a personal choice to stop working and receiving a paycheck. You are not entitled to unemployment because you are not laid off through no fault of your own. Your employer will be contacted regarding your claim to unemployment. I doubt that you and the employer are on the same wavelength. A lot of people are not recognized or rewarded in the workplace. That's life. You need to suck it up and do your job if you want to earn a paycheck. The state will not pay you because you think your job is unfair.You are entitled to get a new job and quit this one if you want.
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